Ascom Telligence for hospitals

Ascom Telligence is an innovative communication solution developed specifically for the healthcare sector. It aims to increase the efficiency and quality of patient care through improved communication channels. At a time when the demands on the healthcare sector are constantly increasing, it is essential that hospitals have systems in place that enable seamless communication between different departments and professionals.

Ascom Telligence offers an integrated platform that optimises both internal communication and interaction with patients. The technology behind Ascom Telligence is based on modern communication standards and enables a variety of functions tailored to the specific needs of healthcare organisations. By combining software and hardware, Ascom Telligence creates a user-friendly environment that enables medical staff to work more efficiently and focus on the essentials: patient care.

This solution is not only a tool for improving communication, but also a strategic element for increasing the overall quality of healthcare services.

Key Takeaways

• Ascom Telligence is a communication solution that has been specially developed for use in hospitals.
• The benefits of Ascom Telligence for hospitals include improved efficiency, better patient care, and seamless integration with existing systems.
• The functions of Ascom Telligence include alarm management, mobile communication, integration of medical devices and employee location tracking.
• Ascom Telligence can be integrated into existing hospital IT systems and enables smooth communication and data exchange.
• Training and support for the implementation of Ascom Telligence is provided to ensure a smooth transition and successful utilisation.

The advantages of Ascom Telligence for hospitals

The implementation of Ascom Telligence in hospitals brings numerous benefits for both staff and patients. One key benefit is the improvement in response times. With the ability to share information in real time, carers can respond more quickly to patient requests, increasing patient satisfaction.

This is particularly important in emergency situations where every second counts. Rapid communication between the various departments enables medical staff to work together more efficiently and shorten treatment times. Another significant advantage of Ascom Telligence is the reduction in communication errors.

Misunderstandings and loss of information can have serious consequences for patient care. Ascom Telligence minimises these risks through clear and structured communication channels. The platform enables users to transmit information accurately and ensure that everyone involved is always on the same page.

This not only leads to greater patient safety, but also to a better working environment for staff.

The functions of Ascom Telligence

Ascom Telligence offers a wide range of functions aimed at optimising communication in hospitals. One of the outstanding functions is the integrated alarm management system. This system enables nursing staff to send alarms and notifications directly to mobile devices, ensuring an immediate response to critical situations.

Alarm prioritisation ensures that urgent requests are processed immediately, while less urgent requests can be dealt with at a later stage. In addition to alarm management, Ascom Telligence also offers patient communication functions. Patients can communicate directly with carers via tablets or smartphones, facilitating the exchange of information and giving patients a sense of control over their treatment.

This direct line of communication not only promotes trust between patients and carers, but also helps to improve the overall patient experience. In addition, the platform enables comprehensive documentation of all interactions, which is crucial for quality assurance and traceability of treatments.

Integration of Ascom Telligence into existing hospital IT systems

The integration of Ascom Telligence into existing hospital IT systems is another crucial aspect. The solution has been designed to integrate seamlessly with existing systems without the need for extensive infrastructure changes. This is particularly beneficial for organisations that have already invested in other technologies and wish to continue using them.

Ascom Telligence supports common standards and protocols, which facilitates interoperability with other systems. One example of successful integration is the connection to electronic patient records (EPR). This connection allows carers to quickly access relevant patient data and include it in their communication.

This not only improves the efficiency of work processes, but also ensures that all information is always up to date. The ability to link different systems together enables hospitals to optimise their processes and improve the quality of patient care at the same time.

Training and support for the implementation of Ascom Telligence

The successful implementation of Ascom Telligence requires comprehensive staff training and ongoing support. Ascom offers customised training programmes tailored to the specific needs of each institution. These training programmes cover both theoretical and practical aspects of using the platform and ensure that all employees are familiar with the functions and possibilities of Ascom Telligence.

In addition, a dedicated support team is available to the organisations to provide assistance with questions or technical problems. This support is crucial to the long-term success of the implementation as it ensures that all users can access help at any time. Regular updates and training also help to keep staff up to date with new features and improvements, which in turn helps to optimise the use of the platform.

Success stories from hospitals that use Ascom Telligence

Numerous hospitals around the world have already successfully implemented Ascom Telligence and report significant improvements in their communication processes. One example is the Municipal Hospital in Munich, which was able to reduce its emergency response times by 30 % by using Ascom Telligence. The nursing staff reported a significant improvement in co-operation between departments, which led to faster diagnosis and treatment.

Another example is the Heidelberg University Hospital, where Ascom Telligence has helped to significantly increase patient satisfaction. By introducing direct communication channels between patients and nursing staff, concerns could be dealt with more quickly. Patients felt better informed and involved in their treatment, which had a positive impact on their recovery.

These success stories illustrate the potential of Ascom Telligence to transform hospital communication.

Future developments and innovations from Ascom Telligence

Ascom is continuously working on the further development of its products and services in order to meet the changing requirements of the healthcare sector. Future developments from Ascom Telligence could, for example, include extended functions in the field of artificial intelligence (AI). AI-supported analyses could help to identify communication patterns and highlight optimisation potential.

This would not only increase efficiency, but also help to take proactive measures to improve patient care. In addition, Ascom Telligence is expected to increase its focus on mobile solutions. With the increasing use of smartphones and tablets in the healthcare sector, mobile technologies could be integrated even more closely.

This would enable medical staff to access important information and communicate with colleagues and patients anytime and anywhere. Such innovations could help to further increase the flexibility and responsiveness of healthcare facilities.

Conclusion: The importance of Ascom Telligence for the future of hospital communication

Ascom Telligence represents a significant advance in hospital communication and offers numerous benefits for healthcare organisations. The solution not only improves the efficiency of internal processes, but also contributes to increased patient satisfaction. Innovative functions such as alarm management and direct patient communication ensure high-quality care.

Seamless integration into existing IT systems and comprehensive training and support services are crucial to the success of this solution. The positive experiences of numerous hospitals demonstrate the potential of Ascom Telligence to transform communication structures in the healthcare sector. Given the ongoing developments in technology, Ascom Telligence is expected to continue to play a central role in improving hospital communications in the future.

In today's fast-paced medical environment, the efficiency of communication systems in hospitals is critical. An interesting article dealing with a related technology can be found on the Bentheim IT website. This article provides detailed insights into the implementation and benefits of Ascom Telligence in hospitals. For more information on this topic and how it can improve patient care, please visit this link.

FAQs

What is Ascom Telligence?

Ascom Telligence is a communication platform that has been specially developed for use in hospitals. It enables efficient and reliable communication between the various areas and employees of a hospital.

What functions does Ascom Telligence offer?

Ascom Telligence offers a wide range of functions, including alarm management, integration of medical devices, location tracking of staff and patients, as well as the option of integration into existing IT systems.

How can Ascom Telligence improve efficiency in hospitals?

By integrating various communication and information sources, Ascom Telligence enables a faster response to emergencies, better coordination between the various departments and more efficient utilisation of resources.

What advantages does Ascom Telligence offer patients?

Thanks to improved communication and coordination, patients can be treated faster and more effectively. They can also benefit from greater safety, as emergencies can be recognised and responded to more quickly.

How is Ascom Telligence implemented in hospitals?

Ascom Telligence is implemented in close collaboration with hospital staff and IT experts. The specific requirements and processes of the hospital are taken into account in order to create a customised solution.